Employee Well-Being During COVID-19 Pandemic: The Role of Adaptability, Work-Family Conflict, and Organizational Response

Well-being has always been a topic of interest for individuals, organizations, and policy-makers. COVID-19 pandemic made it tremendously relevant as employees were forced to work from home due to the successive lockdowns that governments have implemented to curb the spread of the virus. This crisis has raised concerns about employees' well-being due to the implementation of these tight measures. In the present study, we examined the direct and indirect effects of employees' adaptability, work-family conflict, and organizational response on employees' well-being through the mediating role of perceived stress. Data have been collected from 184 employees working in various organizations in Malaysia and analyzed using Smart-PLS Structural Equation Modeling with the bootstrapping procedure. The results indicated that organizational response, work-family conflict, and adaptability directly affect perceived stress and well-being, except for organizational response, which has no direct effect on well-being. Furthermore, it was found that perceived stress mediates the relationship of organizational response and work-family conflict with well-being but not adaptability.

Covid-19 and Online Learning Engagement: Effects of Internal Crisis Communication, Technology and Social Responsibility

Online education has been around for many years and it has been growing rapidly in many parts of the world. However, many educational service providers were reluctant to utilise it fully till Covid-19 hit the world. As a result, almost most of these educational institutions have been pushed to adopt this method of teaching as an alternative mode to the conventional approach. They adapted to this new norm very quickly. However, with this new norm there arise inevitable challenges, one of which is the students’ engagement in the learning process, where in normal times it has its challenge. Therefore, the current study was planned to uncover the effects of an organisational factor (e.g. internal crises communication), technological factors (e.g. knowledge quality, interactivity, complexity), and personal factor (e.g. social responsibility) on students’ online learning engagement. Data have been obtained from a convenience sample of 365 business students from a private university in Selangor state in Malaysia. The results of the partial least square structural equation modelling have revealed that the students online learning engagement is positively and directly predicted by internal crises communication, interactivity and social responsibility as well as negatively predicted by complexity. Findings also show that knowledge quality, internal crises communication, and complexity have influenced online learning engagement indirectly through interactivity. Theoretical and practical implications have also been discussed. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.